> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agentcallback.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setup workflows

> Define a multi-day, multi-attempt calling sequence for each contact.

A workflow defines a multi-day, multi-attempt calling sequence for each contact in a campaign, instead of a single fixed retry interval.

## Configure attempts

<Steps>
  <Step title="Add an attempt">
    Add an attempt to the workflow.
  </Step>

  <Step title="Set the day">
    Set which day of the workflow this attempt happens on, relative to when the contact enters the campaign.
  </Step>

  <Step title="Set the time window">
    Set a start time and end time — the attempt will only be placed within this window.
  </Step>

  <Step title="Enable double dial, if needed">
    Turn on double dial to call the contact twice back-to-back during this attempt.
  </Step>

  <Step title="Repeat for each attempt">
    Add as many attempts as your sequence needs, across as many days as needed.
  </Step>
</Steps>

## Retry outcomes

Choose which [call outcomes](/build-voice-agents/call-outcomes) should cause a contact to continue through the workflow's remaining attempts, rather than being treated as done.

## Track progress

Each contact's progress through the workflow — which attempt it's on and whether double dial has already been used — is tracked automatically and rolls up into [campaign stats](/monitoring/campaign-stats).