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Create an account and build a working voice agent you can test right away.

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Before you begin

Have an organization name, an email address, and a password ready. If a teammate has already created an organization, ask them to invite you instead of creating a second one.
1

Create your account

  1. Open the AgentCallback sign-up page.
  2. Enter your Organization Name, Email, and a Password.
  3. Read and accept the Terms of Service and Privacy Policy.
  4. Select Sign Up.
  5. Open the verification email from AgentCallback and select its verification link.
  6. Return to AgentCallback and sign in.
2

Start a new agent

  1. In the dashboard sidebar, select Voice Agent.
  2. Select Create New Script.
  3. Choose the call direction:
    • Outbound for calls your agent makes to customers.
    • Inbound for calls customers make to you.
  4. Choose how to begin:
    • AI Script Builder to describe the call or paste an existing script.
    • Blank Script to configure every detail yourself.
  5. Choose a script type — Outbound Single Stage, Inbound Single Stage, or Pathways.
3

Configure and save

Give the agent a clear name and description, then set its instructions and any voice, tools, or knowledge settings it needs. Select the save action to create the agent.
4

Test your agent

AgentCallback opens the new agent and starts its default initial test.
  1. Open the agent’s Tests tab.
  2. Review the automatic initial test and its results.
  3. Adjust the agent’s configuration if the conversation doesn’t meet your expectations, then test again.
Sign up with Google — select Sign in with Google on the sign-in page, complete the Google authorization flow, then return to AgentCallback to finish entering your organization details if prompted.Join an existing organization — don’t create a new organization if a teammate has already set one up. Ask an owner to invite the email address you’ll use for AgentCallback, then open the invitation link and accept it.
Organization names must be unique. If the name you enter already exists, use a different name or ask that organization’s owner for an invitation.
Use the AI Script Builder when you have a call goal or existing script and want a fast starting point. Use a blank script when you already know the exact configuration you need. See Using Agent Builder for more.

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Next steps