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Configure a campaign to automatically retry contacts whose calls end in a call outcome you don’t consider final.

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Simple retries

1

Choose retry outcomes

Select which outcomes should trigger a retry — for example, voicemail or no pickup.
2

Set the attempt count

Set how many times a contact should be retried.
3

Set the retry interval

Set how many hours to wait between attempts.
For a more structured, multi-day retry sequence — with specific time windows and optional double-dialing per attempt — use workflows instead. A configured workflow supersedes simple retry settings.